JeekAI Ltd. Privacy Policy

• Device information (model, system version, identifiers, etc.);
• Network information (IP address, operator, network type, etc.);
• Geolocation information (collected when relevant functions are enabled);
• Log information (operation records, access duration, error logs, etc.);
• Account information (username, password, nickname, etc.);
• Personal profile (avatar, gender, date of birth, etc.);
• Transaction information (orders, payment records, etc.);
• Feedback information (opinions, complaints, etc.);
• Other information required by laws, regulations and contracts (such as contact information).

Provided by you actively, automatically collected during use, obtained from legal third-party channels (with your authorization).

Failure to provide some information may affect the use of certain functions (such as registration, payment, etc.).

Providing services (device linkage, AI interaction, etc.), achieving collection purposes, processing transactions, handling feedback, personalized recommendations, improving services, and meeting compliance requirements.

Encryption and other measures are taken to protect information security, and information is not used beyond the specified scope.

Optimize product functions and user experience based on user usage data

We will not share/transfer your information to third parties without your consent, except in the following cases:

• You have given explicit authorization;
• Required by laws, regulations or administrative/judicial authorities;
• Shared with affiliated companies (subject to this policy);
• Shared with partners (such as logistics and payment providers, bound by confidentiality agreements);
• Necessary circumstances to protect legitimate rights and interests, public interests, etc.

Clarify the scope of use by third parties, supervise their security measures, and strictly review the qualifications of third parties.

Adopt technical and management measures (firewalls, permission management), standardize access by authorized personnel, ensure the security of equipment and systems, and encrypt stored and transmitted information.

Although security measures are taken, we cannot fully guarantee the absolute security of information. In case of security incidents, we will handle them promptly and inform you.

In the event of a security incident, we will take remedial measures, inform you, and report to regulatory authorities if necessary.

You can operate through the application functions or contact customer service, and we will respond within 15 working days.

You can apply for deletion in cases such as illegal processing, collection and use without consent, serious breach of contract, or no longer using the service (except as otherwise provided by laws and regulations).

You can withdraw authorization at any time, which will not affect the legal processing during the authorization period.

Rights may be restricted in cases involving national security, public interests, criminal investigation, and malicious abuse of rights.

You can request information on sources and processing methods, etc., through feedback channels or customer service.