JeekAI Terms of Service

01Acceptance and Revision

1.1 These Terms are an agreement between you and the Operator regarding your use of JeekAI (the “App” or the “Service”). These Terms comprise the main text, the JeekAI Privacy Policy, and any rules and notices we have published or may publish in the future, all of which form an integral part of these Terms.

1.2 You confirm that, before registering or using the Service, you have read, understood and accepted these Terms in full. If you are under 18, please read these Terms with a legal guardian and use the Service only with the guardian’s consent; children under 14 may not use the Service.

1.3 We may revise these Terms from time to time in light of legal or regulatory changes or adjustments to the Service, and will publish revisions through in-app announcements or pop-ups. Revised Terms take effect upon publication. If you do not agree with the revisions, you should stop using the Service; continued use constitutes acceptance of the revised Terms.

02Account Registration and Use

2.1 You must register with your real identity and provide true, accurate and complete information, and update it promptly when it changes. You authorize us to use your mobile phone number and other information for real-name verification and account security.

2.2 You must keep your account and verification codes safe. All activities under your account are deemed to be performed by you, and you are responsible for them. If you become aware of account theft or a security risk, you must notify us immediately.

2.3 Your account is for your personal use only. Without our written consent, you may not gift, lend, rent, transfer or sell your account, or allow anyone else to use the Service through your account.

2.4 You may not use your account for any unlawful purpose or any purpose prohibited by these Terms. We may restrict abnormal, bulk or automated registrations.

03User Conduct Rules

3.1 When using the Service, you must comply with applicable laws and regulations of the People’s Republic of China and public order, and must not use the Service to:

• Publish or spread content opposing the basic principles of the Constitution, endangering national security or undermining social stability;
• Publish or spread obscene, pornographic, vulgar, gambling-related, violent, terrorist or crime-inciting content;
• Create or spread pornographic or harmful content involving minors, or induce minors to engage in dangerous or harmful activities;
• Insult, defame, intimidate or harass others, or infringe others’ reputation, portrait, privacy, intellectual property or other lawful rights;
• Publish false or deceptive information, or impersonate any organization or individual;
• Engage in fraud, pyramid schemes, illegal fundraising, money laundering or other criminal activities.

3.2 You may not engage in any of the following acts that disrupt the order or security of the Service:

• Illegally accessing the Service, interfering with its normal operation or stealing data through technical means;
• Reverse engineering, decompiling or disassembling the App, or attempting to obtain source code or API documentation;
• Inducing the AI to generate content that is unlawful or contrary to public order through prompt injection or by circumventing safety policies;
• Accessing, scraping or copying the Service or its data using plug-ins, bots, crawlers or other unofficial tools;
• Exploiting vulnerabilities or technical defects for improper benefit, or engaging in malicious order brushing, arbitrage or fraudulent chargebacks;
• Using your account or the Service for commercial operations, advertising or other purposes not authorized by us.

04Special Terms for the AI Companion Service

4.1 All AI characters in the App (including their names, images, personas and voices) are virtual figures, not real natural persons. All replies, expressions and behaviors of AI characters are automatically generated by artificial intelligence algorithms and do not represent the views, positions, promises or intentions of the Operator or any real person.

4.2 You understand that the AI companion service is intended for entertainment, companionship and emotional support, and cannot replace professional medical, psychological, legal, financial or other professional advice. If you are experiencing serious emotional distress or a psychological crisis, please seek help from a professional medical institution or a psychological support hotline promptly.

4.3 Please view interactions with AI characters rationally and distinguish the virtual from the real. We make no express or implied warranty regarding the accuracy, completeness or reliability of AI-generated content; you are responsible for your own decisions based on such content and their consequences.

4.4 Your conversations with AI characters may be used, after de-identification, for model optimization and service improvement. If you do not agree, you may disable personalization or request deletion of the relevant data as described in the Privacy Policy.

05Membership, Virtual Goods and Auto-Renewal

5.1 Some features of the Service are provided as membership subscriptions, virtual currency, virtual items or other value-added services (“Value-added Services”). Prices, content and validity periods are as displayed on the purchase page.

5.2 Unless otherwise required by law, virtual goods are generally non-refundable, non-redeemable for cash and non-transferable once purchased, exchanged or consumed. Recharges and consumption by minors are handled in accordance with applicable laws and platform refund rules.

5.3 Auto-Renewal Rules (Please Read Carefully)

5.4 Payment services are provided by licensed payment institutions. Third-party services such as WeChat Pay invoked during payment are governed by their own terms and privacy policies.

06Intellectual Property

6.1 The intellectual property rights in the software, technology, interface design, icons, AI character images, personas, text, audio/video, trademarks and other content contained in the Service (“Platform Content”) belong to the Operator or the relevant rights holders and are protected by copyright, trademark and other laws.

6.2 Without our written permission, you may not copy, modify, distribute, sell, rent or reverse engineer Platform Content, or use it for any commercial purpose.

6.3 Subject to your compliance with these Terms, we grant you a limited, non-transferable, non-sublicensable, revocable, non-exclusive license to use the Service for personal, non-commercial purposes only.

07User Content and License

7.1 “User Content” means any content you post, upload or input while using the Service, including moments, comments, avatars, custom character settings and conversation inputs. You warrant that you have lawful rights in such content and that it does not infringe any third party’s lawful rights.

7.2 For User Content you post publicly, you grant us a free, non-exclusive, sublicensable license to use, copy, adapt, display and distribute such content to the extent necessary to provide and promote the Service. Non-public conversation content between you and the AI is processed only as described in the Privacy Policy.

7.3 You acknowledge and agree that the ownership and use of content generated by the AI based on your inputs are governed by applicable laws and our rules; we may block or delete User Content that is unlawful or in breach of these Terms.

08Handling of Breaches

8.1 Based on user reports, proactive reviews and technical detection, we may take one or more measures depending on severity: warnings, content blocking or deletion, feature restrictions, account suspension or termination, and we reserve the right to pursue legal liability.

8.2 If your breach of these Terms or applicable laws causes us or our affiliates to face complaints, claims, penalties or losses, you are fully responsible and must compensate all resulting losses (including reasonable legal fees and litigation costs).

8.3 If you discover any user or content breaching these Terms, please report it to us using the contact details in Section 12.

09Changes, Interruption and Termination

9.1 You acknowledge that the Service is provided on an “as is” basis. We may add to, change or upgrade the Service, or suspend or terminate part or all of it, as our business adjusts, and will use reasonable efforts to announce this in advance.

9.2 We may interrupt or terminate the Service without liability in cases including system maintenance, network or equipment failure, force majeure (natural disasters, policy changes, etc.), or third-party causes.

9.3 You may terminate these Terms at any time by deactivating your account. After deactivation, we will delete or anonymize your personal information, except where retention is required by law.

10Disclaimers and Limitation of Liability

10.1 To the fullest extent permitted by law, the Service, Platform Content and AI-generated content are provided on an “as is” and “as available” basis, and we do not warrant fitness for purpose, accuracy, timeliness or uninterrupted availability.

10.2 We are not liable for losses caused by communication line failures, equipment problems, system maintenance, hacking, power failures or your own actions.

10.3 To the extent permitted by law, our aggregate liability to you is limited to the service fees actually paid by you; we are not liable for any indirect, consequential, incidental or punitive damages, or loss of profits or data. Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded.

11Governing Law and Dispute Resolution

11.1 The conclusion, effectiveness, interpretation, performance and dispute resolution of these Terms are governed by the laws of mainland China (excluding conflict-of-laws rules).

11.2 Any dispute relating to these Terms or the Service will first be resolved through friendly negotiation; if negotiation fails, either party may bring proceedings before the people’s court with jurisdiction in Futian District, Shenzhen (the Operator’s domicile).

12Miscellaneous

12.1 If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in effect.

12.2 Our failure or delay in exercising any right does not constitute a waiver of that right.

12.3 Section headings are for convenience only and do not affect interpretation.

12.4 If you have any questions, comments or suggestions regarding these Terms, you may contact us through: