JeekAI Privacy Policy

·Introduction

JeekAI is a social platform centered on AI companions. We are committed to earning and maintaining your trust and protect your personal information in accordance with the principles of accountability, specified purposes, choice and consent, data minimization, security, individual participation and transparency.

This Policy helps you understand the following:

01How We Collect and Use Your Personal Information

We only collect and use your personal information for the following purposes described in this Policy:

1.1 Account Registration and Login

When you register for or log into the App, you need to provide:

• Mobile phone number and SMS verification code, used to create your account, verify your identity and keep your account secure. You will not be able to register without providing this;
• Basic profile information: nickname, avatar and gender, which you may fill in yourself or use default information;
• If you choose Login with WeChat, after your authorization we will collect, through the WeChat OpenSDK, the WeChat avatar and nickname you actively choose to authorize, in order to complete registration and login. You may revoke the App’s authorization at any time within WeChat.

1.2 AI Companion Chat (Core Function)

To provide the AI companion service, we collect and process:

• Conversation content between you and the AI characters, including text you enter, images you send, voice messages and speech-to-text content;
• Virtual character settings you create or select (such as character name, personality and relationship settings);
• Your conversation preferences, interaction history and affinity records, used to maintain conversation context and personalize replies.

Please note that all characters in the App are virtual, and conversation content is generated by an AI model and does not represent the views or positions of any real person. Please do not provide sensitive personal information such as ID numbers, bank accounts, precise location or home addresses in conversations.

1.3 Community and Interaction Features

When you use features such as posting moments, commenting, liking and following, we collect the text, images and comments you actively post, together with posting time and interaction relationships, and display them on your profile page.

1.4 Membership Subscriptions and Virtual Goods

When you purchase membership subscriptions, virtual items or other value-added services, we collect your order number, product information, order time and payment status for order fulfillment and customer service. Payment is completed by licensed payment institutions through channels such as the WeChat OpenSDK. We do not collect your bank card number, payment password or other payment-sensitive information.

1.5 Device and Log Information

To keep the service secure, troubleshoot faults and prevent fraud, we collect:

• Device information: device model, operating system and version, device identifiers (such as OAID, IDFV, Android ID), screen resolution and network type;
• Log information: IP address, login time, visit duration, crash logs and operation records;
• Installed application information: when you use WeChat-related functions, the WeChat OpenSDK checks whether the WeChat App is installed on your device, in order to determine whether the device supports WeChat login, sharing and payment.

1.6 Information Collected by Third-Party SDKs

To implement certain functions, the App integrates third-party SDKs that may collect your personal information, as set out below:

The SDKs above are started and collect information only when you actively use the corresponding functions. Further descriptions of their information processing are provided in Section 3.3.

1.7 System Permissions

To provide relevant services, the App may request the following system permissions. You may decide whether to grant them; refusing a permission will not affect your use of other functions:

1.8 Exceptions to Consent

In accordance with applicable laws and regulations, we may collect and use personal information without your prior consent in situations including where:

• It is directly related to national security or national defense, or to major public interests such as public safety and public health;
• It is directly related to criminal investigation, prosecution, trial or enforcement of judgments;
• It is necessary to protect the life, property or other vital lawful interests of you or another individual and consent is difficult to obtain;
• The personal information is disclosed to the public by yourself;
• The information is collected from lawful public disclosures, such as news reports or government information releases;
• It is necessary to conclude or perform a contract at your request;
• It is necessary to ensure the secure and stable operation of the product or service, such as detecting and handling faults;
• Other circumstances provided by laws and regulations.

02How We Use Cookies and Similar Technologies

To ensure the App operates properly and to provide you with a more convenient experience, we may store small data files called cookies or use local storage on your device to record your login status and preferences. We will not use cookies for any purpose other than those stated in this Policy. You may manage or delete cookies according to your preferences, but you may then be unable to use service features that rely on cookies.

03How We Share, Transfer and Disclose Your Personal Information

3.1 Sharing

We will not share your personal information with any company, organization or individual outside the App, except in the following circumstances:

• Sharing with your explicit consent;
• Sharing required under applicable laws, legal procedures, or mandatory requests of competent government authorities;
• Sharing with our authorized partners: we only share information for lawful, legitimate, necessary, specific and explicit purposes stated in this Policy, and only to the extent necessary to provide the services.

3.2 Transfer and Public Disclosure

We will not transfer your personal information to any third party unless we obtain your explicit consent, or in connection with a merger, acquisition or asset transfer, in which case we will require the new holder to continue protecting your information to a standard no less than that in this Policy. We will only publicly disclose your personal information with your explicit consent or where required by laws, legal procedures, litigation or mandatory government requests.

3.3 Third-Party SDK Processing Notice

The third-party SDK integrated into the App processes personal information as follows. Please read carefully:

(1) WeChat OpenSDK

• SDK name: WeChat OpenSDK Android (package name: com.tencent.mm.opensdk); WeChat OpenSDK iOS (微信OpenSDK Android / 微信OpenSDK iOS)
• Developer: Shenzhen Tencent Computer Systems Company Limited (深圳市腾讯计算机系统有限公司)
• Purpose: providing WeChat authorized login, sharing/favoriting content to WeChat, and WeChat Pay;
• Scope of information collected: On Android, the SDK verifies whether the WeChat App is installed on the device; to enable sharing/favoriting, it collects and transmits to the WeChat App images or content you actively choose; to enable WeChat login, it provides the App with your WeChat avatar and nickname after your authorization; to enable WeChat Pay, it collects the payment order identifier, transmits it to the WeChat App and returns the payment success/failure status; on iOS, it collects the device model and stores it locally, and invokes the clipboard permission to complete information transfer between apps;
• Use limitation: Apart from the information expressly stated above, the SDK does not process any other personal information of yours, and the relevant information will not be used to associate with or track users;
• SDK privacy policy: https://support.weixin.qq.com/cgi-bin/mmsupportacctnodeweb-bin/pages/RYiYJkLOrQwu0nb8 (“Personal Information Processing Rules for WeChat Open SDK”, updated October 10, 2024).

The App will not start the WeChat OpenSDK before your consent is obtained in accordance with the law and you actively use the relevant functions.

3.4 Entrusted Processing

We engage qualified service providers to support us with SMS channels, cloud storage, content security moderation and customer service. We sign strict confidentiality agreements with companies, organizations and individuals entrusted to process personal information, and supervise their activities.

04How We Store and Protect Your Personal Information

4.1 Location and Period of Storage

Personal information collected and generated in our operations within the People’s Republic of China will be stored within mainland China. We retain your personal information only for the shortest period necessary to achieve the stated purposes and for the periods required by laws and regulations; after that period, we will delete or anonymize your personal information.

4.2 Security Measures

We have adopted security measures including encrypted transmission (SSL/TLS), encrypted storage, access control and de-identification, and have established dedicated data security management systems. No method of transmission over the internet is completely secure, and we will use commercially reasonable efforts to protect your information. In the unlikely event of a personal information security incident, we will inform you of the basic situation, possible impact and remedial measures as required by law, and report to the competent authorities.

05How We Handle Minors’ Personal Information

The App is primarily intended for adults. If you are a child under the age of 14, please read this Policy accompanied by a guardian and use the App only after obtaining the guardian’s explicit consent. If you are a minor under 18, we recommend using the App under a guardian’s guidance.

We do not knowingly collect personal information from minors. If a guardian discovers that we have collected a minor’s personal information without valid guardian consent, they may contact us using the details in Section 8 to request deletion.

06Your Rights Over Your Personal Information

In accordance with applicable laws and regulations, you have the following rights over your personal information:

• Right to access and copy: you may view your profile and conversation history under the “Me” page, or contact us to obtain a copy of your personal information;
• Right to correct and supplement: you may edit your profile yourself or contact us to correct or supplement it;
• Right to deletion: under statutory circumstances, you may request deletion of your personal information;
• Right to withdraw consent: you may disable camera, microphone, notification and other permissions in system settings; you may revoke WeChat authorization under “Me – Settings – Privacy – Personal Information and Permissions – Authorizations” in WeChat;
• Account deactivation: you may apply via “Me – Settings – Account & Security – Deactivate Account”. After deactivation, we will delete or anonymize your personal information, unless otherwise required by law;
• Complaints: you have the right to file complaints with the competent personal information protection authorities.

For security purposes, we may verify your identity before processing your request. We will generally respond within 15 business days.

07How This Policy Is Updated

We may revise this Policy from time to time. When material changes occur (such as changes to the purposes or methods of processing, the categories of information collected, or newly added third-party SDKs), we will notify you through prominent means such as in-app pop-ups and announcements. If you do not agree with the revised Policy, you may stop using the relevant services; continued use constitutes acceptance of the revised Policy.

You may review historical versions and effective dates of this Policy on this page at any time.

08Contact Us

We have appointed a personal information protection officer. If you have any questions, comments or complaints regarding this Policy or personal information protection, you may contact us through:

We will respond within 15 business days after receiving your question and verifying your identity. If you are not satisfied with our response, particularly if you believe our processing has harmed your lawful rights, you may bring proceedings before a people’s court with jurisdiction or file a complaint with the cyberspace administration, market regulator or other competent authorities.